Complete Guide to Purchasing USDT with MoonPay and Depositing to Maispin

MoonPay Crypto Purchase Step-by-Step Guide

Log in to your account and go to the "Buy Crypto" page

Log in to your platform account, then click the 【Wallet Icon】 > 【Buy Crypto】 from the main menu to enter the crypto purchase section.

Tip: Please make sure you have completed platform registration and are logged in.

Copy your TRC20 wallet address

On the “Buy Crypto” screen, your unique TRC20 wallet address will be displayed. Click the “Copy” button to accurately copy the address.

Reminder: If you enter an incorrect address and the transfer fails, the funds cannot be recovered. Please double-check to ensure accuracy.

Redirect to MoonPay

Click the “Buy Crypto via Exchange” button to be redirected to the MoonPay purchase interface.

Enter the purchase amount and paste your 【TRC20 wallet address】

Enter the amount of USDT you wish to purchase, for example, 100 USDT, and paste the wallet address you copied from the Maispin buy crypto screen.
(If you haven’t registered with MoonPay, you’ll need to complete the registration before pasting the wallet address. For detailed instructions, click here:【How to Register with MoonPay】)

Click to view tips

Select payment method, complete the payment, and confirm the deposit is successful

After entering the amount of USDT you wish to purchase, select a payment method:

• Credit Card (Visa/MasterCard)
• Apple Pay
• Google Pay (available on some devices)

Tip: MoonPay will automatically calculate the exchange rate and transaction fees.

Complete the payment and wait for the deposit. Then check your balance in the Maispin wallet

After completing the payment, MoonPay will automatically transfer the USDT to your provided TRC20 wallet address within 1–5 minutes. You can check the deposit status in the “Wallet History” section.

If you haven’t received the funds after 10 minutes, please check your MoonPay confirmation email for order status or contact Maispin customer support.

Frequently Asked Questions (FAQ)

• Q1: Is identity verification required to use MoonPay?

  Yes, when using MoonPay for the first time, you’ll be required to complete a KYC (Know Your Customer) process, which includes uploading your passport or ID and completing a selfie verification.

• Q2: How long does it take for funds to be credited after payment?

  In most cases, the funds will be credited within 3 to 5 minutes. If the network is congested, there may be slight delays—please be patient.

• Q3: Can I pay with a credit card?

  Absolutely! MoonPay supports Visa, MasterCard, and Apple Pay. Some debit cards are also accepted.

• Q4: What are the possible reasons for a failed credit card payment on MoonPay?

  A: Credit card payments on MoonPay may fail due to the following common reasons:

  1. The card is not enrolled in 3D Secure verification (e.g., Visa Secure, Mastercard SecureCode), preventing secure transaction approval.
  2. The issuing bank blocks cryptocurrency-related transactions—some banks automatically reject such payments.
  3. The card is not enabled for international or online payments.
  4. Incorrect card details entered (e.g., card number, expiration date, or CVV).
  5. Insufficient credit limit or available balance.
  6. KYC (identity verification) on MoonPay is incomplete or has failed.
  7. The system detected suspicious activity, triggering risk controls (e.g., repeated failed attempts, frequent IP changes).
  8. Your region does not support MoonPay credit card payments.

  Suggested solution: Ensure your card supports 3D Secure and is enabled for international online payments. If the issue persists, try using a different card from another issuing bank or contact your bank’s customer service. You may also reach out to MoonPay support for further assistance.

  詢問 ChatGPT

• Q5: Can Taiwanese credit cards be used to buy crypto with MoonPay?

  A: Yes, but you need to ensure the card is enabled for international transactions. Some banks may block cryptocurrency-related payments.

• Q6: Which credit cards are supported by MoonPay?

  A: Visa and Mastercard are supported; some bank cards have also been confirmed to work through testing.

• Q7: Is using MoonPay to purchase crypto safe?

  A: MoonPay is considered secure and is a globally recognized third-party crypto payment platform. It uses industry-standard security measures, including data encryption, PCI DSS certification, two-factor authentication (2FA), KYC/AML compliance, and privacy monitoring.